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Punjab NRI Commission issues notice to HDFC bank

Chandigarh, The present complaint is by Jagdev Singh Sanghia r/o UK an NRI, through his attorney Brig. (Retd.) Iqbal Singh Chahal. The complaint is against HDFC Bank, Model Town Branch, Jalandhar City (Punjab) and their Ex-employee Mr. Harshdeep Singh Madan, the then Public Relations Officer.

The facts in brief are that he had four fixed deposits in the said branch of Rs.14,87,848.03 (deposit account No.03404470054093 29019057), Rs.14,87,847.94 (deposit account No.03404470054083 29019057), Rs.14,87,847.96 (deposit account No.03404470054076 29019057) and Rs.14,88,528.37 (deposit account No.03404470054066 29019057). The date of deposit was 03.01.2012 and maturity date 18.01.2013. The maturity amounts were of Rs.16,32,359.18, Rs. 16,32,359.09, Rs.16,32,359.11 and Rs.16,33,105.62 respectively. He had other NRI accounts No.0304/060803335, 0304/060009694, 0304/060010494 and another account No.25251510000140 in HDFC Bank, Sheikhan Bazar, Jalandhar City (Punjab). He was given personalized services through Harshdeep Singh Madan, Public Relations Officer for the management of his account. In the year 2013, it has been found that an amount of more than 70 lakhs was withdrawn from the fixed deposits and the NRI Saving Accounts by cheating, forgery and fraud by said Harshdeep Singh Madan in connivance with the bank authorities. He though served legal notice to the bank but, only with evasive reply. He approached Grievance Redressal Officer of HDFC Bank at Mumbai but with lack of any response. He seeks intervention of this Commission for an appropriate action against them.

This Commission has noticed the contents of the complaint. A whopping amount of more than 70 lakhs has allegedly siphoned off from his account. This may be for the reasons that the bank accounts of NRIs are more vulnerable. Such like alleged frauds not only create distrust amongst the investors but also expose bank’s security. The complainant has pointed a connivance of said Harshdeep Singh Madan, the then Ex-employee of the bank. This Commission which has been established for the welfare & safe-guarding the interest of NRIs cannot shut their eyes to such like incidents and feel like to intervene. We feel that this is a fit case for inquiry/probe. However, before the matter be referred to Police/Economic Wing for inquiry, let a notice be issued to General Manager, HDFC Bank, Chandigarh, Chief Manger, HDFC Bank, Model Town Branch, Jalandhar City (Punjab) to appear before this Commission on 13.11.2014.   Complainant be intimated.

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